Promote communication in health and social care Essay Example for Free

Promote communication in health and social care Essay Communication is one of the most essential tools we have to help us interact with other people around us. We use it constantly in our everyday lives whether it be at work, with friends or at home with our families. The way we communicate reflects our personality and the way we come across to other people and build trust and relationships. Reasons why people communicate. †¢ Building relationships with the people around us †¢ Maintaining relationships †¢ Sharing ideas and thoughts †¢ Expressing feelings and needs †¢ Gaining reassurance and acknowledgement †¢ Gaining information and sharing information When we have a new child starting we have an â€Å"all about me† form that we ask the parent to complete. We do this to get to know the child and his/her likes and dislikes so that they can feel comfortable and to start building a relationship with that child and parent. We sit down with the parent to have a talk about this and also ask them if they would like a drink so that they feel welcome and at ease. As well as building relationships with the children and parents it is important to build relationships with the people we work with. Asking them questions about themselves and telling them about yourself. When a parent brings a child in in the morning we greet them and the child saying good morning and smiling. Likewise when the child is collected saying goodbye and taking time talking to the parent about the childs day. This helps maintain the relationship with the parent and child. Letting them know that we have time to speak to them and to listen. Likewise talking to the other staff members about their interests or if they had a nice weekend. Greeting them when coming in also helps to maintain a good working relationship with them. It is important for adults as well as children that they feel listened to and feel like their ideas and thoughts are important. Listening to a child will not only help build a relationship with that child but also make the child feel valued and build their self esteem. Also listening to what they have to say and respecting their feelings is an important way to meet the childs needs. When we meet new people one of the first things we do is to share and gain information with that person. This will help to establish a relationship with that person. This is also a vital part of working well with other people. When starting at the setting I first of all did this with the other staff by telling them about me and learning about them and also learning about the setting and how they do things there. With the children I asked them questions like their names and about the important people in their lives. This has helped me build relationships not just with the children at the setting but also t he people that I work with. Especially with the children that I work with I am finding it very important in building a relationship with them to reassure them and acknowledge their achievements. Praising them and showing them with my body language that they are important. They respond well to doing â€Å"high 5s† and keeping eye contact while they are talking to me. Likewise using some of the same tools with parents and colleagues help to acknowledge and reassure them that I am interested in what they have to say. It is very important to be able to communicate well with the people you work with. Not just to be happy yourself and to feel valued but also to provide the best care for the children in your setting. It is also important to be able to communicate well with the parents so that they feel that their needs are being met. They need to be able to leave the children in your care knowing that they will be safe and happy. When communicating with people we dont just use our voices but also non-verbal communication like eye contact, touch and body language. The non-verbal communication can be more powerful than the verbal. At the setting where I work we have a little boy who isnt using many words yet to communicate. He will come and take your hand and show you what it is he  wants. Using the information we have in the â€Å"all about me† form we know that he likes animals and to watch The Jungle Book on DVD. So we get the animals out and talk to him about them, asking him what noises those animals make and what they like to eat. Non-verbal communication is also very powerful when speaking to adults. Looking a the person you are speaking to can give you an idea of how they are feeling and also how they are reacting to what you are saying. The way you say some thing might be understood one way face to face with a person but will be understood differently over the telephone. Likewise listening skills are a very good tool to communicate well with the people around you. If you dont take time to listen to the children you will not be able to build a relationship with them. Also being able to learn from the other staff at your setting is important and would be impossible without good listening skills. If the communication isnt clear it can lead to misunderstanding. This can happen easily especially with children at a young age. It can also be a factor that a child, parent or colleague come from a different culture. As I am from Denmark but have lived in the UK for more than 13 years now I have felt this first hand. When I first moved here I worked with a man who used to speak to me as if I didnt understand. That made me feel like I was inadequate whereas he probably thought he was helping me. On the other hand I have had people using long and difficult words that I didnt understand and therefore making me feel less able to communicate with them. Feeling comfortable enough to ask questions and to say to the people you work with that you didnt understand is very important so that misunderstandings dont happen. Using different skills of communication would also be very helpful to make sure that the person you are talking to will be able to understand you. You might have to simplify y our language or use visual aids like pictures or in some cases have to use outside help like a translator or a speech therapist. To me good communication is all about building relationships with the people around you. This is even more important in the area of work that we do with children. Not only building the relationship with the parents, children and  colleagues but to teach the children from a young age to also communicate well and to help them to learn to build their own relationships with us, the children around them and everywhere else that they meet other people. Book used for information: Level 3 Diploma Children Young peoples Workforce Early Learning and Childcare by Penny Tassoni, Kate Beith, Kath Bulman and Sue Griffin

And What I Say Essay -- essays research papers

The Great Depression lasted from October 24, 1929 until the economic recovery of the 1940s. On October 29, Black Thursday, the stock market crashed heavily, and continued to fall sharply throughout the coming weeks. As a result, the United States and the world were thrown into a decade of poverty and unemployment. The depression affected all sectors of the economy. Farm owners and agricultural workers suffered from falling crop prices. Businesses failed from a lack of investment support and a decline in the ability of the masses to afford their products. Banks closed their doors as the nation's citizens hoarded their money and defaulted on loan payments. Unemployment and abject poverty enveloped the nation. Herbert Hoover was President of the United Sates at the onset of the depression. His message to the people was one of continued belief in recovery, even in the face of worsening conditions. Though he eventually sparked some government action in an effort to curb the effects of the depression, he believed in the power of the economy to right itself without government intervention. The situation did not improve, and dissent grew throughout the nation. Hoover lost the presidency to Franklin Roosevelt in the 1932 election. FDR quickly shifted from a stance of non-intervention to a government policy of regulation and relief. During the first hundred days of his presidency, he and his highly trusted advisors, known as the Brain Trust, created the New Deal. Marshalling a previ...

How Luxury Brands Were Affected by Recession Essay

Bovis homes group PLC, a leading UK house builder, had to review its corporate plans as a result of the recession and major cuts in government spending on building projects. Gives the high level of change in economic and political environments, is there any point in corporate planning? Justify your answer with reference to the house building industry and/or other organisations or industries you know that have been affected by such changes. (40 marks) Post 2007, global economy has been reeling under recession. Recessionary pressure began with United States economy slowing down; however it has spread globally affecting all countries in some way or the other. Income level, employment have been affected badly. Consumption levels have gone down drastically, which affected consumer dependant countries, such as the UK. Traditionally, luxury brands have not been affected by recession so much, since they have been catering to the higher end class, which is not so affected by the economic downturn. However, in recent past, the luxury has been catering to the inspirational customers, whose consumption patterns are affected due to economic recession. During times like these, companies usually dependant on corporate planning. Some of them in order to grow, others – to survive. Corporate planning is the process of drawing up detailed action plans to achieve an organization’s goals and objectives, taking into account the resources of the organization and the environment within which it operates. Music and books retailer HMV Group became a company that was heavily affected by recession in 2008, as it had to close 60 UK stores in the next 12 months in response to declining sales. The 60 stores set to close represent roughly 10% of the group’s UK High Street presence, which comprises 285 HMV shops and 312 Waterstone’s outlets. The massive store closure of outlets was an attempt to survive, as they has been hammered by competition from digital downloads as well as supermarkets and online retailers undercutting it on price. As well as the store closures, HMV said it would implement other cost-cutting measures that would save it a further ? 10m per year. However HMV’s corporate planning hasn’t proved to be successful, as it turns out HMV’s share price has declined steadily throughout 2010, and the latest drop brings its cumulative fall to more than 75% over the last 13 months. Also the firm’s shares dropped 20% even further after it revealed the sales data, and admitted it was having trouble meeting the terms of a bank loan. As it turns out, HMV’s retail analyst didn’t expected music and DVD market falling that fast, despite their attempts to change their sales mix, offering iPods and live music in order to stay in the market. HMV is repeating Woolworths and Zavvi collapse during the recession. Fox described â€Å"extremely difficult† trading conditions with total sales of physical CDs and DVDs down 10% and 8% respectively against the same six-month period last year. Without a new console to fire the imagination the picture was even worse in video games where sales plunged 12%, a fall that was on top of the 30% slump seen in 2009. â€Å"It is not that value is moving from physical to the digital sales – it is just that value is being lost,† said Fox. Therefore the HMV is facing severe competition and tough times due to recession. Their corporate planning proved to be unsuccessful, they are trying to deal with already dead market, which don’t have any prerequisites to grow in the future. Poundland is complitely different business, with different approach and corporate plan, as they grow during the recession periods. They are aimed at consumer who requires value. Some of that is driven by the economy or the economic conditions, some of that is because the people have low disposable incomes and traditionally that’s been the case, and they have needed to seek value. During tough economic conditions, that was always the case. When US recession just took place, in 2008, poundland started to grow using external growth. At christmas 2008, when Woolworth post-administration 600 stores became available, poundland took 70 of those over three years. Big success from the very beginning was due to , very talented property team, who use a network of agents so they are are constantly searching for new opportunities of expansion. A number of other opportunities have arisen over the years as well and they have been able to convert those quite quickly because they had a new store opening team and a refurbishment programme, which really is about pie-cutting. So there’s a process. The average around 60 stores a year now, so over one a week, which I think is testament to the quality of the team, the sourcing of the stores and the continual improvement in the performance of the business, which of course helps finance those opportunities. In the recession – or difficult economic periods, all decisions needs to be discussed and implemented using professional team, which will make your business distinguish from arising competition. In the conclusion I would like to say that recession is not true for every business. As we have seen above, poundland did well during the recession period, as they targeting those on low-incomes and those, who willing to save, however a situation in a luxury industry differs: The wealthy are not much affected by economic downturn and to use luxury goods is a kind of addiction; it isn’t easy to change the lifestyle even if personal income dropped. The Geneva motor show 2013 is happening right now. Rolls Royce is selling better than they did last year, as is Lamborghini. The Middle East, Russia do not seem to be feeling the crunch for the time being. The general feeling is that desire for the super luxury brands remains high but purchases are being delayed. Lamborghini always under produce and have enough orders to remain keep production going for a long time whilst mass to mid luxury car factories are laying off workers, that is the trend that works in the luxury sector. However, the middle-class luxury brands will be heavily affected due to concept that was stated above with an example of poundland. Surely some of them could be richer during the trouble times, but most are struggling and haven’t the mind to spend freely money for luxury items as before. The wealthy never stop spending, they just change what they spend their money on. For example companies like Hermes, Alfred Dunhill, Vacheron Constatine, and Botega Veneta are designed to be recession proof. Marc Jacobs and Chanel on the other hand will feel the pain. As stated above its all about client base and how corporate plan was developed and implemented.

Early government Essay - 1529 Words

nbsp;nbsp;nbsp;nbsp;nbsp;In early American government there were two emerging political views that were blatantly obvious in the new states; federalists and anti-federalists. In this paper two main topics of interest for each of the parties will be discussed, the role that government should have according to the differing views and the subject of foreign policy. nbsp;nbsp;nbsp;nbsp;nbsp;The role of government as a according to the Federalists They support a stronger federal government. They felt that people cant govern themselves and that a nation must have a way to get rid of debts. Federalists also believed that only a strong central government can ensure states participation in general good. Therefore representation is†¦show more content†¦They did not want to do this. Anti-federalists suspected that the conniving upper crust were pulling off a sinister plot against the lowly common folk. They argued that the Constitution had been drawn up by the aristocratic elements and hence was antidemocratic. They charged that the sovereignty of the states was being submerged and that the individuals freedoms were at risk by the absence of a bill of rights. nbsp;nbsp;nbsp;nbsp;nbsp;The Anti-federalists decried the dropping of annual elections for congressional representatives, the erecting of a federal stronghold ten miles square, the creation of a standing army, the omission of any reference to God, and the procedure of ratifying with only 2/3 of the states. Anti-federalists believed that the sovereignty of the people resided in a single branch of government-the legislature. nbsp;nbsp;nbsp;nbsp;nbsp;Federalist Party position on Foreign policy was quite distinct. They took an aggressive attitude toward France, including undeclared naval war. The justification was that France was being excessively arrogant in American dealings, especially XYZ Affair. 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